Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thefluffypaws.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I highly recommend this toy, it’s one of the best if not THE best we have had so far!
A great toy for chewers, will buy other toys too!
It is worth every penny I paid! My dog love it so much, never leaves the toy till she eats all the treats
My dog is like a chainsaw with her teeth and this thing is the only toy so far that has held! Well done!
Definitely don’t regret purchasing this, a nice toy, solid material, very durable, it’s been 2 months and no scratch!
That’s a real catch for active chewers and restless dogs!
Our dogs can’t share this one hahah, will buy one more. My bad, Leslie… (my other dog) Highly recommend!
Nice chew toy!
Our girl very diligently eats all the treats we put in there, it keeps her entertained, which helps me, cuz at the certain time of the day I need silence because of work.
I have two dogs, bought one for each. The toys have held up great and the dogs love them!
Seems very durable as our dog is an avid chewer, at least so far. I like the fact that this is a veteran owned business and products are made in the USA. They have some military inspired items, too, which appeals to us since we have a Marine in the family.
Bought this for our rescue dog. He absolutely loves it. He spends hours playing with it. He even takes it to him bed to sleep with. 5/5
I have an Aussie and she chews up everything. I have had this toy for months and she loves it. So far she has not destroyed it. It is a little easy for her but it keeps her entertained for a short while
Unfortunately, my dog was not captured with it after the first 5 minutes ahaha She loooves it!
It is a great toy because, first, the dispenser won’t let devouring treats at one go, keeps the dog busy, entertained, lets you control the nutrition best, and, second, is super durable! Recommend to everyone!
I bought this after we saw pups playing with it at our dog training sessions, and both my puppy and I love it! I stuff it with broken up larger dog treats and dog kibble of a different brand than our pup normally eats (so it’s like a treat). He really enjoys this toy!
Our 87 pound Golden Retriever is a voracious chewer and toy destroyer. Nothing would last until we tried the Soda Pup Life Ring. He loves to chase it, retrieve it, play with it and chew it. After 2 months the toy has plenty of teeth marks and slobber, but still going strong.
I have a 70 pound pitbull/boxer and he absolutely loves this toy! He loves to chew and this ring holds up extremely well under his energy. I highly recommend this chew toy!
I love the products and the customer service is fast to respond and willing to do to whatever it takes to keep our fur babies happy. Super happy and our baby loves them.
We bought our second and third life ring treat dispenser replacements as this is our dog’s absolute favourite toy. He’s had his original for a year now and finally he broke through it so we bought two more. One is being hidden and the other will be a replacement. Best toy we ever bought. He’s the ultimate power chewer.
We give our senior lab coonhound mix his life ring toy at night just before bed. It had frozen Kong stuff-n inside and he can’t get enough. It’s perfect because it won’t move around too much and he can stay in one place and eat it until he tires himself out. Super easy to clean and fill with treats. Two paws up.
My puppy “Sully” loves his Life Ring!! I mixed his daily dry kibble and some canned food,packed it into the ring, and froze it overnight. It kept Sully busy for almost an hour. Whoever designed this toy deserves a BIG raise. Well done!
My pit bull loves his other Soda Pup Soda cans. This toy lasted under 10 minutes. He got the treats and then destroyed the wheel.
I fill these with soft treats like peanut butter and freeze them. My pup loves them and it keeps her busy for hours. She prefers these over her kong toys. We have three and I will buy more!
Super helpful for power chewers, our girl enjoys when we put treats in it!
Our GS Dog loves this
Puppy loves it. Fun to watch her throw it around trying to dislodge treats. The tire itself is very durable, only part not was the small, odd piece she chewed off day one. Not sure why it was there. I’d suggest it not be and she agreed.
Indestructible! My GSD can get threw anything including my couch not this though. He loves it and I love that he loves it.
My 60lb mutt is an extreme power chewer and absolutely love his soda pup! His first one lasted a year before it started fraying! will reorder when he needs another. Best toy yet for a power chewer.
We have 2 German Shepherds, one being trained in bite work and narcotics detection. These are absolute destroyers of toys… these are the only toys that can stand up to them!
Another great chew toy for my dog’s collection, love this dispenser! We have a few of the other toys and I can confirm they all have lasted. I love these toys and am so happy I came to the website cause now I can buy him some new durable toys! If you are on the fence don’t even hesitate and buy this ring toy, you won’t be disappointed!
So happy I found this site! We did bark box for a year and this was one of the toys we received. We have an Australian Cattle Dog and while he’s not as big as some dogs (43 lbs) he loves to rip toys apart. I’ve spent hundreds of dollars on toys in two years. This one we have had over a year and while it’s def got some teeth marks it’s still going strong! He chews it every night before bed and when we go away for the weekend we always make sure it’s packed with us. This is one of his favs and I’m excited I can buy him a new one!
My Boston Terrier is an extreme chewer. Nylon toys are the only ones that have a chance at lasting a good while. I was happy to find SodaPup as another nylon toy option. I ordered a handful and all of them have been a hit! Completely entertained!! Chew, chew, chew! Order processing and shipment were quick, which was awesome! We’ll be back for more!
Our dogs are power chewers and by that I mean they destroy normal toys within minutes. We have been using GoNuts which are amazing , however, both dogs over time figured out how to destroy those as well. I got one of these in a Bully Box, and neither dog was able to destroy it. We had them for over 3 years. Both my dogs are gone now and we are getting ready to get another one so I ordered this now because in my opinion it is the best dog chew toy out there. Hours of chew time without destruction or pieces coming off of it. Just awesome!