Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thefluffypaws.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looove this corgi butt!
Would recommend to everyone who loves pets! (dogs especially) Charges fast, looks cute and is compact, useful on a trip
It is worth every penny!!! So pretty
Really good adapter, I personally think that it’s a bit overpriced, but it’s really pretty
It’s really looks like a teeny-tiny corgi back with pinky those paws! I’m so touched
I’m in love OMG!!! It’s just came, I can’t stop touching the paws and the butty, everything works well
It looks so cute, I love the paws best! They are so cute and small, I will take it with me and it’s like always having your pet near
Pleasant to touch and feels well in hands, looks solid, haven’t timed the speed of the charge yet but works nice
Cute, but hard to clean off (a pen mark in my case) I guess it is a material feature
It is so fine and cute!
I use it to charge basically everything (camera, cellphone, tablet) Works perfectly and charges fast!
Cute thing, nice size and shape, comfortable material
Very cute and well-produced
I got an adapter, but the white part is kinda dirty looking, greyer? What’s that? Works nice but the overall impression distorted
Another one cute and useful corgi item, love from a happy customer!
Worth buying if you are a corgi stan!
I’m broke, but bought it and damn it’s actually worth it, love that it was shipped in a short time
I wish I had such a “back” if you know what I mean, it looks cool and adorable. Recommend!
Love the quality, the surface material is soft, like gentle, really nice to touch. And I’m a big fan of corgi themed things
Real adorable corgi butt and a nice adapter, charges fast
I’m glad it is not really big, because it takes less place in a bag, so it’s easy to take with yourself, but makes you unique
Now charging my cell is like petting a cute corgi fluffy booteeey! Ahah so much fun
I’m happy and satisfied! Works great, I think the price is reasonable for the material, it is solid, really looks its price actually, not cheap plastic or something
Works perfectly, nice product
Very nice adapter, looks good, cute and unique
It is worth its price totally!
The quality is nice, no scratches, no damages, looks fine and cute. I put 5/5.
It doesn’t look as thin as I thought and, for my taste, I thought it would be more…idk neat? The quality is nice but I don’t think it is worth so much
I really love it! It is super cute and well-made!
It’s corgi themed, compatible and useful, easy to take with yourself where you need. Super nice adapter!! What more would I want? ahah Definitely 5/5