Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thefluffypaws.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I chose this brand because I liked the design of the nubs on the gloves. I thought they would be effective on my dog and I’m happy to report that they were!
bought this low priced 2-In-1 Cleaning Glove And Paw Cleaner 2 weeks ago. the order is already here, huge thanks to the seller!
Awesome deal! It’s safe to say it’s the cheapest price for
Very happy with the ! Also very fast shipping!!
This is the perfect solution to satisfy your pet’s sweet spots – which could actually be signs of an allergy or condition, so don’t rule out a visit to the vet just yet.
Discounted 2-In-1 Cleaning Glove And Paw Cleaner is a true bargain. thanks to the seller!
Super! THANK YOU VERY MUCH! It is perfect!
This arrived just on time as I was finishing grooming one of our dogs. I must say that I am very impressed as the other ones I got from different brands weren’t as impressive as this one.
I decided to compare with similar offers and soon found out it’s the best possible alternative
This is doubtless one of the best, if not the finest offers of thissort I have ever had the enjoyment to use. I claim it is a good deal. It got in the mail sooner than it was predicted and saved me a lot of hassle, since I needed it in short order. I was totally thankful with the customer service. I offer itself, have not pointed out any parameters toblame. surely recommend.
Grabs the hair wonderfully! the dog seems to like the feeling of the bristles
Bought two pairs. Love them. I do wish the bristles were a little stiffer but they do a decent job. I recommend holding slippery cups and bowls close to the sink floor while cleaning. Glove fit could be a little snugger. If you have big hands it won’t be an issue.
These things are okay. They’re a great idea, but the bristles are way too soft to be effective. They did work well to clean between the web of the paws though.
I love it!! really good! My first time buying and of course will buy again~ i recommend!
is good. Arrived quite fast.
absolutely true to the picture. my sibling is happier than ever 🙂
no problems in use, just like i wanted
It is most likely the cheapest 2-In-1 Cleaning Glove And Paw Cleaner online out of all the options I’ve looked up. Thanks to the store owner
Perfect! was delivered very fast. The quality is good. Thank you! I’m very satisfied!
maybe not the lowest price for 2-In-1 Cleaning Glove And Paw Cleaner, but the best quality for sure